Overview
Whether in sales, project work or everyday management, those who can negotiate
achieve better results. In this interactive e-learning course, you will learn how
successful negotiation really works.
Compact, practical and varied, the course guides you through the 4-puzzle method:
Prepare – Inform – Propose – Summarise. You will learn how to prepare optimally,
communicate interests clearly, respond confidently to objections and develop
convincing proposals.
The course is the perfect introduction to our three-stage negotiation programme: it
provides the theoretical foundation on which the other parts build – negotiation
training (part 2) (here we could put a link to the master negotiations – Part 1 training)
with many practical applications and the advanced workshop master negotiations –
part 3 (same here) for individual negotiation situations at the highest level.
You decide when and where you learn – and thus lay the foundation for your
personal negotiation style.
What you will learn
- The 4 building blocks of successful negotiation – explained in a compact and
practical way - Recognising – and avoiding – typical mistakes and pitfalls
- Clear language, strong presence: how to be persuasive in conversations
- The importance of preparation, goals and alternatives
- Professionally classifying and using tactics and strategies
- Initial p

